WHY WORK WITH HCS

Managing, supporting, and growing venues of all types, size, and locations, HCS has extensive experience working cohesively with all kinds of boards to ensure best practice operational standards are adhered to. This covers wage management and gross profit percentage through to industry purchasing practices.

Unlike a standalone General Manager, the HCS Management team has a wealth of specialist management, operations, finance, and marketing experience, giving you quick access to unprecedented industry expertise.

This means that your venue will not be locked into a one-direction, one-dimensional GM approach.

Instead, under HCS, you are recruiting a united team of proven general managers and senior managerial personnel – at a fraction of the price.

Additionally, our HCS Group Managers are actively involved with each of our venues daily – reviewing, testing, and refining our strategies to ensure the successful delivery of all venue management outcomes. We also provide General Manager relief during periods of sickness, holidays, or while the venue is in transition between General Managers, ensuring your venue is never without senior management.

Reporting to your board is an integral element of our service, ensuring that your venue’s General Manager is accompanied, in person, by our HCS Group Managers each month to provide a comprehensive business review. This provides the board with direct monthly access to all four senior executive managers to assess, review, and refine your business performance.

We pride ourselves on our collaborative approach, giving our venues all the support and assistance that is needed to grow, thrive, and prosper.

WHY WORK WITH HCS

Managing, supporting, and growing venues of all types, size, and locations, HCS has extensive experience working cohesively with all kinds of boards to ensure best practice operational standards are adhered to. This covers wage management and gross profit percentage through to industry purchasing practices.

Unlike a standalone General Manager, the HCS Management team has a wealth of specialist management, operations, finance, and marketing experience, giving you quick access to unprecedented industry expertise.

This means that your venue will not be locked into a one-direction, one-dimensional GM approach.

Instead, under HCS, you are recruiting a united team of proven general managers and senior managerial personnel – at a fraction of the price.

Additionally, our HCS Group Managers are actively involved with each of our venues daily – reviewing, testing, and refining our strategies to ensure the successful delivery of all venue management outcomes. We also provide General Manager relief during periods of sickness, holidays, or while the venue is in transition between General Managers, ensuring your venue is never without senior management.

Reporting to your board is an integral element of our service, ensuring that your venue’s General Manager is accompanied, in person, by our HCS Group Managers each month to provide a comprehensive business review. This provides the board with direct monthly access to all four senior executive managers to assess, review, and refine your business performance.

We pride ourselves on our collaborative approach, giving our venues all the support and assistance that is needed to grow, thrive, and prosper.

To learn more about how our management services give venues a clear and profitable advantage, please get in touch with our team.

SPEAK WITH AN HCS SPECIALIST

To learn more about how our management services will give your venue a clear and profitable advantage, please get in touch with our team.

SPEAK WITH AN HCS SPECIALIST

TEAM MEMBER PROFILES

Tony Costain

Gaming Product and Strategy Specialist with over 30 years of executive management experience in both the QLD and NSW markets.
HCS Group General Manager

Carolyne Wicks

Marketing and Loyalty Specialist with over 20 years’ experience in gaming marketing including casino and online sportsbetting.
HCS Group Operations and Marketing Manager

Daniel Vaughn

HR, Supplier and Operational Specialist highly experienced in hospitality group operations management
HCS Group Operations Manager

Natalia Onoprichuk

Strategic thinker, experienced in QLD Clubs and Hotels
General Manager CSI Club Services Ipswich

Blair Sleeman

Expertise in hands on operational management
General Manager CSi Southport

David Turner

Highly experienced hotel and hospitality management
General Manager – Gaythorne RSL

Trevor Bryant

Highly experienced hotel and hospitality management
General Manager – Goodna Services Club

Murray Jamieson

Highly experienced hotel and hospitality management
General Manager – Lions@Springwood

Gregg McWilliams

Highly experienced hotel and hospitality management
General Manager – Eagle Tavern

Paul McGuire

Highly experienced hotel and hospitality management
General Manager – Club Burleigh