Goodna Services Club
Case Study

Trevor Bryant
General Manager

Located in the City of Ipswich, Goodna Services Club offers a range of community-centric facilities including bar and dining, live entertainment, function room, gaming lounge (including 212 poker machines) and a bottle shop.

In 2002, Goodna Services Club approached HCS to help save their club from inevitable closure. The Club was trading while insolvent, had a substantial outstanding debt and as they stood had no chance of recovery. The club’s Board saw a partnership with HCS as their only chance for survival.

HCS purchased the freehold title and cleared all outstanding debts. A leaseback arrangement was implemented by the Club, and in addition, HCS loaned them sufficient funds on an unsecured basis. This enabled them to renovate the venue and update their gaming fleet. Within three months under HCS management, the venue was producing profits again. Within two years, all debts and all refurbishment loans had been repaid in full to HCS.

In 2011, the Club was hit with devastating floods, which inundated the premises up to the roof of the third level. The structure alone barely survived, causing the business to lose everything (due to its location the premises had been unable to secure insurance). Fortunately, the Club had some accrued profits and with the assistance of bank finance and HCS, re-building began.

Fast forward 18 months to July 2012, the all-new Goodna Services Club re-opened for business after trading in a temporary venue for 12 months. Goodna was again powering ahead and has continued to do so to this day.

Community Involvement

Honoring local servicemen and women, Goodna Services Club dims their lights at 5pm every night until 7pm, when all club activities are paused to listen to the RSL Ode that is recited to all patrons in attendance.

To learn more about HCS and the management support we provide to improve club profitability, please get in touch with our team.

CONTACT US

Goodna Services Club
Case Study

Trevor Bryant
General Manager

Located in the City of Ipswich, Goodna Services Club offers a range of community-centric facilities including bar and dining, live entertainment, function room, gaming lounge (including 212 poker machines) and a bottle shop.

In 2002, Goodna Services Club approached HCS to help save their club from inevitable closure. The Club was trading while insolvent, had a substantial outstanding debt and as they stood had no chance of recovery. The club’s Board saw a partnership with HCS as their only chance for survival.

HCS purchased the freehold title and cleared all outstanding debts. A leaseback arrangement was implemented by the Club, and in addition, HCS loaned them sufficient funds on an unsecured basis. This enabled them to renovate the venue and update their gaming fleet. Within three months under HCS management, the venue was producing profits again. Within two years, all debts and all refurbishment loans had been repaid in full to HCS.

In 2011, the Club was hit with devastating floods, which inundated the premises up to the roof of the third level. The structure alone barely survived, causing the business to lose everything (due to its location the premises had been unable to secure insurance). Fortunately, the Club had some accrued profits and with the assistance of bank finance and HCS, re-building began.

Fast forward 18 months to July 2012, the all-new Goodna Services Club re-opened for business after trading in a temporary venue for 12 months. Goodna was again powering ahead and has continued to do so to this day.

Community Involvement

Honoring local servicemen and women, Goodna Services Club dims their lights at 5pm every night until 7pm, when all club activities are paused to listen to the RSL Ode that is recited to all patrons in attendance.

To learn more about HCS and the management support we provide to improve club profitability, please get in touch with our team.

CONTACT US

Take a tour of Goodna Services Club

Take a tour of Goodna Services Club

TEAM MEMBER PROFILES

Tony Costain

Gaming Product and Strategy Specialist with over 30 years of executive management experience in both the QLD and NSW markets.
HCS Group General Manager

Carolyne Wicks

Marketing and Loyalty Specialist with over 20 years’ experience in gaming marketing including casino and online sportsbetting.
HCS Group Operations and Marketing Manager

Daniel Vaughn

HR, Supplier and Operational Specialist highly experienced in hospitality group operations management
HCS Group Operations Manager

Natalia Onoprichuk

Strategic thinker, experienced in QLD Clubs and Hotels
General Manager CSI Club Services Ipswich

Blair Sleeman

Expertise in hands on operational management
General Manager CSi Southport

David Turner

Highly experienced hotel and hospitality management
General Manager – Gaythorne RSL

Trevor Bryant

Highly experienced hotel and hospitality management
General Manager – Goodna Services Club

Murray Jamieson

Highly experienced hotel and hospitality management
General Manager – Lions@Springwood

Gregg McWilliams

Highly experienced hotel and hospitality management
General Manager – Eagle Tavern

Paul McGuire

Highly experienced hotel and hospitality management
General Manager – Club Burleigh