Gaythorne RSL
Case Study

David Turner
General Manager

Offering a myriad of club services, Gaythorne RSL features dining and bar facilities, live entertainment, club activities, functions, gaming room (including 130 poker machines) and bottle shop.

In late 2008, HCS was approached by the Gaythorne RSL Board and asked to submit a plan to save the financially struggling club. The Club was in a similar financial situation to that of Goodna Services Club in 2002. On 1 February 2009, HCS purchased the Gaythorne RSL freehold and entered a management
agreement with them.

HCS loaned the club $2 million to renovate the premises and purchase new gaming machines. In their third month after partnering with HCS, Gaythorne RSL reversed the trend of loss to become profitable. The financials very quickly showed an excellent profit (after paying management fees, rent and interest on the loan).

In January 2009, the club had approximately 12,000 members. Within two years the club grew to 50,000 members, an increase of approximately 1,000 members per month. The loan from HCS was fully repaid in 2012 and the Club continues to perform strongly. Over recent years this has included acquiring additional properties and undergoing further self-funded redevelopments, with community welfare and services projects also in the pipeline.

Community Involvement

Gaythorne RSL is proud to offer assistance to all serving and ex-serving members of the Australian Defence Force and their families. The Club’s Welfare Section Volunteers regularly make home, hospital and nursing home visits to veterans and war widows, ensuring they are well cared for.

To learn more about HCS and the management support we provide to improve club profitability, please get in touch with our team.

CONTACT US

Gaythorne RSL
Case Study

David Turner
General Manager

Offering a myriad of club services, Gaythorne RSL features dining and bar facilities, live entertainment, club activities, functions, gaming room (including 130 poker machines) and bottle shop.

In late 2008, HCS was approached by the Gaythorne RSL Board and asked to submit a plan to save the financially struggling club. The Club was in a similar financial situation to that of Goodna Services Club in 2002. On 1 February 2009, HCS purchased the Gaythorne RSL freehold and entered a management
agreement with them.

HCS loaned the club $2 million to renovate the premises and purchase new gaming machines. In their third month after partnering with HCS, Gaythorne RSL reversed the trend of loss to become profitable. The financials very quickly showed an excellent profit (after paying management fees, rent and interest on the loan).

In January 2009, the club had approximately 12,000 members. Within two years the club grew to 50,000 members, an increase of approximately 1,000 members per month. The loan from HCS was fully repaid in 2012 and the Club continues to perform strongly. Over recent years this has included acquiring additional properties and undergoing further self-funded redevelopments, with community welfare and services projects also in the pipeline.

Community Involvement

Gaythorne RSL is proud to offer assistance to all serving and ex-serving members of the Australian Defence Force and their families. The Club’s Welfare Section Volunteers regularly make home, hospital and nursing home visits to veterans and war widows, ensuring they are well cared for.

To learn more about HCS and the management support we provide to improve club profitability, please get in touch with our team.

CONTACT US

Take a tour of Gaythorne RSL

TEAM MEMBER PROFILES

Tony Costain

Gaming Product and Strategy Specialist with over 30 years of executive management experience in both the QLD and NSW markets.
HCS Group General Manager

Carolyne Wicks

Marketing and Loyalty Specialist with over 20 years’ experience in gaming marketing including casino and online sportsbetting.
HCS Group Operations and Marketing Manager

Daniel Vaughn

HR, Supplier and Operational Specialist highly experienced in hospitality group operations management
HCS Group Operations Manager

Natalia Onoprichuk

Strategic thinker, experienced in QLD Clubs and Hotels
General Manager CSI Club Services Ipswich

Blair Sleeman

Expertise in hands on operational management
General Manager CSi Southport

David Turner

Highly experienced hotel and hospitality management
General Manager – Gaythorne RSL

Trevor Bryant

Highly experienced hotel and hospitality management
General Manager – Goodna Services Club

Murray Jamieson

Highly experienced hotel and hospitality management
General Manager – Lions@Springwood

Gregg McWilliams

Highly experienced hotel and hospitality management
General Manager – Eagle Tavern

Paul McGuire

Highly experienced hotel and hospitality management
General Manager – Club Burleigh