CSI Club Southport
Case Study

Blair Sleeman
General Manager

Located in the heart of the Southport CBD, CSI Club Southport features three bars and a café and offers a range of services from live entertainment to functions, gaming room (including 265 poker machines), and bottle shop.

Formerly Southport Workers Club, in late 2012 the Club found itself in massive debt to the tune of $4 million. They were in a dire situation and with the bank closing in something had to happen.

After a series of crisis meetings with all stakeholders, the Club decided to examine the options that would allow them to continue trading. It was clear they were not in a position to trade their way out of the situation without a significant change. They had just recorded their fourth consecutive loss, adding up to a total trading loss over this period of almost $2.3 million.

The options available to the Club were limited – they could either go into administration or search for a business partner to assist them out of trouble.

After a tender process, the Club decided to partner with HCS, to help them move forward and stabilize the business. The deal was they would sell their real estate on a lease-back arrangement. They entered into a management agreement with HCS with the offer of a $2 million unsecured loan to help rebrand and refurbish the club as well as modernize the aging gaming fleet.

Under HCS Management, the Club quickly stemmed the hemorrhaging and had turned the business around by late 2013. By 2015, the Club was delivering net profits approaching $1 million – a staggering turnaround after six years of trading losses that totaled approximately $5 million.

Profits have continued to grow and by 2017, only 5 years on from facing closure, CSI Southport was in a position to undertake a massive $5.5 Million Stage Two redevelopment.

Community Involvement

Living up to their motto of being the ‘friendliest club on the coast’, CSI Club Southport proudly supports both its patrons and community alike. Offering free entertainment, they are also involved with a range of local organizations. CSI Club Southport welcomes requests from entities who provide services in the area relating to disability assistance, environmental care, social welfare, sporting clubs, schools and aged care.

To learn more about HCS and the management support we provide to improve club profitability, please get in touch with our team.

CONTACT US

CSI Club Southport
Case Study

Blair Sleeman
General Manager

Located in the heart of the Southport CBD, CSI Club Southport features three bars and a café and offers a range of services from live entertainment to functions, gaming room (including 265 poker machines), and bottle shop.

Formerly Southport Workers Club, in late 2012 the Club found itself in massive debt to the tune of $4 million. They were in a dire situation and with the bank closing in something had to happen.

After a series of crisis meetings with all stakeholders, the Club decided to examine the options that would allow them to continue trading. It was clear they were not in a position to trade their way out of the situation without a significant change. They had just recorded their fourth consecutive loss, adding up to a total trading loss over this period of almost $2.3 million.

The options available to the Club were limited – they could either go into administration or search for a business partner to assist them out of trouble.

After a tender process, the Club decided to partner with HCS, to help them move forward and stabilize the business. The deal was they would sell their real estate on a lease-back arrangement. They entered into a management agreement with HCS with the offer of a $2 million unsecured loan to help rebrand and refurbish the club as well as modernize the aging gaming fleet.

Under HCS Management, the Club quickly stemmed the hemorrhaging and had turned the business around by late 2013. By 2015, the Club was delivering net profits approaching $1 million – a staggering turnaround after six years of trading losses that totaled approximately $5 million.

Profits have continued to grow and by 2017, only 5 years on from facing closure, CSI Southport was in a position to undertake a massive $5.5 Million Stage Two redevelopment.

Community Involvement

Living up to their motto of being the ‘friendliest club on the coast’, CSI Club Southport proudly supports both its patrons and community alike. Offering free entertainment, they are also involved with a range of local organizations. CSI Club Southport welcomes requests from entities who provide services in the area relating to disability assistance, environmental care, social welfare, sporting clubs, schools and aged care.

To learn more about HCS and the management support we provide to improve club profitability, please get in touch with our team.

CONTACT US

Take a tour of CSI Club Southport

TEAM MEMBER PROFILES

Tony Costain

Gaming Product and Strategy Specialist with over 30 years of executive management experience in both the QLD and NSW markets.
HCS Group General Manager

Carolyne Wicks

Marketing and Loyalty Specialist with over 20 years’ experience in gaming marketing including casino and online sportsbetting.
HCS Group Operations and Marketing Manager

Daniel Vaughn

HR, Supplier and Operational Specialist highly experienced in hospitality group operations management
HCS Group Operations Manager

Natalia Onoprichuk

Strategic thinker, experienced in QLD Clubs and Hotels
General Manager CSI Club Services Ipswich

Blair Sleeman

Expertise in hands on operational management
General Manager CSi Southport

David Turner

Highly experienced hotel and hospitality management
General Manager – Gaythorne RSL

Trevor Bryant

Highly experienced hotel and hospitality management
General Manager – Goodna Services Club

Murray Jamieson

Highly experienced hotel and hospitality management
General Manager – Lions@Springwood

Gregg McWilliams

Highly experienced hotel and hospitality management
General Manager – Eagle Tavern

Paul McGuire

Highly experienced hotel and hospitality management
General Manager – Club Burleigh