OUR
HISTORY

HCS was established by Ian Tregoning [insert link to bio] and Graham Hobbs [insert link to bio]. After acquiring the Hotel Victor in South Australia in 1993, Ian and Graham went on to procure and redevelop a number of hotels throughout the state.

Entering the Queensland market in the mid-90s, fast-forward to today and HCS now has freeholds, leaseholds and management agreements in place across both Queensland and South Australia, with 18 taverns, 6 clubs, 4 retail outlets and 1,700 gaming machines under HCS management.

In Queensland, HCS has 6 clubs and 1 tavern currently under management. These include LIONS@springwood, CSi Club Southport, Goodna Services Club, Gaythorne RSL, CSI Club Services Ipswich, Eagle Tavern and Club Burleigh. Managing over 1,150 gaming machines in Queensland alone, these operations currently generate in excess of $700 million per annum in
gaming revenue.

WHAT WE DO

HCS provides a ‘hands-on’ management service to licenced venues (including distressed premises), transforming them into thriving and profitable community hubs. Bringing in our experienced venue management experts, we offer you a unique hospitality services partnership, giving you direct access to our specialist team.

We are not a consultancy company.

  • Financial accounting

  • Production of all accounts
  • All creditor and debtor payments
  • Gaming
  • Marketing strategic management.

This complete turn-key management approach, significantly reduces internal labour and management structure costs, while maximising financial operational efficiency and ensuring.

HCS DRAFT Website Copy Deck Page | 7 industry best practise wage management.Whether you require full-time venue management or initially only need specialist support in critical areas. Such as operations, marketing, gaming management, finance or design and construction, we have the proven ability to turn businesses around, transforming them into fast-growing, successful entities.

Taking advantage of our group buying power, we can decrease your venue’s costs in areas such as gaming, liquor, food, utilities and general supplies. Simultaneously implementing strategies to improve your operational efficiency, we are adept at driving increased revenue and profit.

Utilising our proprietary platform of enterprise reporting. We can run financial forecasting and performance metrics, develop operational standards assessments, plan tailored marketing strategies and provide best practice performance measurements, all customised for your venue.

WHY WORK WITH
HCS

Managing, supporting and growing venues of all types, size and locations. HCS has extensive experience working cohesively with all kinds of boards to ensure best practise operational standards are adhered to, from wage management and gross profit percentage through to industry purchasing practices. Unlike a standalone General Manager, the HCS management team has a wealth of specialist management, operations, finance and marketing experience, giving you quick accessibility to unprecedented industry expertise.

This means that your venue will not be locked into a one-direction, one-dimensional GM approach.

Instead, under HCS, you are recruiting a united team of proven general managers and senior managerial personnel – at a fraction of the price.

Additionally, our HCS Group Managers are actively involved with each of our venues daily – reviewing, testing and refining our strategies to ensure the successful delivery on all venue management outcomes. We also provide General Manager relief during periods of sickness, holidays, or while the venue is in transition between General Managers. Ensuring your venue is never without senior management.

Reporting to your board is an integral element of our service, ensuring that your venue’s General Manager is accompanied, in person, by our HCS Group Managers each month to provide a fully comprehensive business review. This provides the board with direct access to all four senior executive managers monthly to assess, review and refine the business performance.

We pride ourselves on our collaborative approach, giving our venues all the support and assistance that is needed to grow, thrive and prosper.

To learn more about how our management services will give your
venue a clear and profitable advantage, please get in touch with our team.

SPEAK WITH AN HCS SPECIALIST

TESTIMONIALS

Thank you for your very professional and promt response. I wish I had found you before I spent money on a competitors theme.
Lucy Smith, Big Media Co
You we’re very professional and quick. We will recommend your services to our friends.
Andy Jones, My Business
We had floods in our town and we lost our electricity. You and your team got us back up and running in no time. Thanks Avada!
Cary Watson, Donna Muffet